USpin Casino Privacy Policy

At USpin Online Casino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and use our platform at uspin.me. By registering an account and using our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to read this policy carefully before submitting any personal data to us.

1. Who We Are

USpin Online Casino is operated by Prime Web Ops SRL, a company licensed under the jurisdiction of Anjouan (Union of Comoros). We are the data controller responsible for the personal information you provide when using our casino platform, including our slots, live casino, sports betting, and other gaming services. If you have any questions about how we handle your data, you can reach our support team at support@uspin.me or via our 24/7 live chat service.

2. Information We Collect

When you create an account at USpin Online Casino or interact with our platform, we may collect the following categories of personal information:

2.1 Registration and Account Data

• Full name, date of birth, and gender
• Email address and contact telephone number
• Residential address and country of residence
• Username and encrypted account M9^Hs4ULm3)w6Yx{
• Currency preferences, including EUR and supported cryptocurrencies (BTC, ETH, LTC, USDT)

2.2 Financial and Payment Data

• Payment method details including Visa, MasterCard, Skrill, Neteller, MuchBetter, Interac, and JCB
• Deposit and withdrawal transaction history
• KYC (Know Your Customer) verification documents
• Information related to withdrawal requests and any applicable limits

2.3 Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, gaming activity, and session durations
• Login timestamps and geolocation data
• Cookies and similar tracking technologies (see our Cookie section below)

3. How We Use Your Information

We at USpin use the data we collect for a number of legitimate purposes. Our goal is to provide you with a safe, personalised, and high-quality gaming experience across all our services — from our 6,000+ slot titles to live casino games and sports betting markets.

• To verify your identity during account registration and KYC procedures
• To process your deposits (minimum €20) and withdrawals (minimum €20), and to manage your account balance
• To deliver bonuses, promotions, and VIP cashback rewards — including our Welcome Bonus of up to €5,000 + 350 Free Spins
• To ensure compliance with our anti-money laundering (AML) and responsible gaming obligations
• To respond to your queries submitted through live chat or email support
• To send you relevant marketing communications, where you have given your consent
• To improve our platform, including mobile browser access and overall user experience
• To enforce withdrawal limits of up to €5,000 per day, €10,000 per week, and €30,000 per calendar month

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: We need your data to fulfil our obligations to you as a registered player at USpin Online Casino.
• Legal compliance: We are required by law to verify player identities, prevent fraud, and comply with AML regulations.
• Legitimate interests: We use certain data to improve our platform, detect abuse, and ensure platform security.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent.

5. Cookies and Tracking Technologies

Our USpin Online Casino platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse how you interact with our site. Cookies help us deliver a smoother experience whether you access uspin.me via desktop or mobile browser.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly, including session management and secure login processes.
• Analytical cookies: Used to understand how visitors interact with our platform so we can improve functionality.
• Marketing cookies: Used to deliver relevant promotions and track the performance of our advertising campaigns.
• Preference cookies: Store your settings such as language choice and currency preferences.

You may adjust your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of our services.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with carefully selected partners in the following circumstances:

• Payment processors and financial institutions to facilitate your deposits and withdrawals
• Game providers such as Pragmatic Play, Evolution, Play'n GO, Hacksaw Gaming, and others who power our casino content
• KYC and identity verification service providers
• Regulatory and law enforcement authorities where required by applicable law
• Analytics and marketing platforms, strictly under data processing agreements

All third parties we work with are required to handle your data securely and in accordance with applicable data protection legislation.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law or regulatory obligations. In most cases, we are required to keep certain financial and identity records for a minimum of five years following account closure. If you request deletion of your data, we will assess your request in line with our legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct any inaccurate or incomplete data.
• Right to erasure: You may request that we delete your data, subject to legal requirements.
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to our use of your data for marketing or profiling purposes.

To exercise any of these rights, please contact us at support@uspin.me. We will respond to your request within the timeframe required by applicable law.

9. Security Measures

We take the security of your personal data seriously. Our USpin Online Casino platform employs SSL encryption, secure server infrastructure, and strict internal access controls to protect your information from unauthorised access, loss, or misuse. We also apply rigorous KYC and identity verification procedures before processing withdrawals, which helps ensure the safety of your funds and account.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable law. When we make material changes, we will notify you through our platform or via email. We encourage you to review this page periodically to stay informed about how we protect your data at USpin Online Casino.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. Our support team is available 24/7 and ready to assist you.

• Email: support@uspin.me
• Live Chat: Available 24/7 directly on our website at uspin.me
• Operator: Prime Web Ops SRL

We value your trust and are committed to handling your personal data with the highest level of care and transparency here at USpin Online Casino.